Job Description

October 10, 2025

Long Island Campus

This position has the primary responsibility of providing excellent customer service to all who enter the University or with whom this staff member interacts with in-person or virtually, or via phone or email. The Senior Administrative Assistant serves as the Receptionist for the Office of Admissions, provides operational support for admissions office, and assists with admissions events, and helps to manage student employees. This position is vital to the creation of a positive first impression and overall campus experience for prospective students and guests.

DUTIES AND RESPONSIBILITIES

Include but are not limited to:

• Welcome guests to the Admissions Office and University. Provide friendly and accurate information when welcoming campus guests; answering, placing, and redirecting phone calls, and when communicating with all external and internal constituencies.
• Assist with confirmation calls for all counselor appointments, campus tours and admissions events.
• Maintain the professional appearance of the Admissions Office reception desk and lobby.
• Schedule, change and confirm appointments and event attendance.
• Maintain the Admissions lobby and front desk, including updating the slides displayed on the lobby monitors.
• Assist with the supervision and training for our student ambassadors in the Admissions Office.
• Active participation in the planning and execution for on-campus events.
• Learn and utilize our student information systems: Slate and Colleague.
• Assist with the preparation of mailings and event packets as needed.
• Provide excellent customer service to all internal and external constituencies
• Complete various admissions related tasks as projects as directed by the Associate Director, Director, AVP, or VP
• Assist with covering evening and weekend events, as needed
• Perform other duties as assigned

FUNCTIONAL RELATIONSHIPS

Departments with which this position interacts:

• Public Safety
• Office of Financial Aid
• Bursar and Business Office
• Office of the Registrar
• Information Technology
• Campus Facilities
• Other administrative offices and faculty as needed

EDUCATION/SKILLS REQUIRED

• Associate’s or Bachelor’s degree preferred, and/or 2 to 4 years of customer service experience in a related position.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to occasionally work evenings and weekends, as required.
• Knowledge and proficiency in Microsoft Office and Google. Experience with Slate and Colleague systems preferred.

APPLICATION PROCESS AND ADDITIONAL INFORMATION

Salary: $35,000

To Apply: Interested candidates should submit a résumé, along with a letter of interest describing their qualifications and background for the position.

All materials should be submitted electronically to:
Lauren Grella, Associate Director of Admissions
Office of Admissions
St. Joseph’s University, New York
155 West Roe Blvd.
Patchogue, NY 11772
Submit to: lgrella@sjny.edu

It is the policy of St. Joseph's University not to discriminate on the basis of race, color, religion, sex, national or ethnic origin, sexual orientation, gender identity or expression, citizenship, age, disability, genetic information, status as a victim of domestic violence, military status, status as a protected veteran, marital status or status of an individual in any group or class protected by applicable federal, New York State or New York City Law. This policy applies to all terms and conditions of employment, educational programs, admissions policies, financial aid, and all other school administered programs or policies.

The University also provides accommodations for qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws. If you need an accommodation during the application process or while employed, please contact Human Resources.

Your employment is contingent upon receipt of proof of eligibility to work in the United States. Please note that the Department of Homeland Security (DHS) requires that all U.S. employers complete and retain a current Form I-9 for each individual they hire for employment in the United States, verifying the employment eligibility and identity documents presented by the employee and recording the document information. You will be required to complete your portion of the document, with your documentation verifying your identity and eligibility to work, no later than your third day of employment.

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