Hotel Front Desk Student Assistant Job at University of Florida, Gainesville, FL

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  • University of Florida
  • Gainesville, FL

Job Description

Classification Title:

STU AST-CLERICAL & ADMIN

Job Description:

Student employees within the Reitz Union must:

  • Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA
  • Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
  • Provide exceptional customer service while maintaining a high level of professionalism
  • Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
  • Establish an exemplary work ethic by being proactive, self-motivated, and dependable
  • Participate in all scheduled meetings, trainings, and evaluations
  • Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
  • Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources

Position Specific Responsibilities: 

  • Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests
  • Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations
  • Maintain documentation and billing information regarding posting room charges and accounting procedures
  • Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately
  • Completes all training requirements upon being hired in a timely fashion
  • Ability to commit to working 10 or more hours per week
  • Specific availability on Tuesdays, Thursdays, and Saturdays is needed
  • Other duties as assigned

Advertised Salary:

$14.00/hour

Minimum Requirements:

This position is open to all students who are eligible to work on campus and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Preferred Qualifications:

Although no experience is necessary to apply and all training will be provided, we would prefer for all student employees to:

  • Ability to work days, evenings and weekends; Specific availability on Tuesdays, Thursdays, and Saturdays is needed.
  • Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays.
  • Proficient with verbal and written communication.
  • Demonstrate previous experience of cash handling procedures and reconciliation.
  • Demonstrate previous experience with customer service.
  • Knowledge of computer and database systems.
  • CPR and First Aid Certified, or willing to obtain.

Special Instructions to Applicants:

Applicant must submit a résumé with their application that includes all current involvement, organizations, or current employment on campus.

Ability to work days, evenings and weekends; Specific availability on Tuesdays, Thursdays, and Saturdays is needed.


Applications must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required:No

Job Tags

Full time, Part time, Saturday, Afternoon shift, Early shift, 10 hours per week,

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