Position Overview
The Vice President of Servicing will lead and scale our asset servicing function, ensuring the efficient administration, reporting and client delivery for all portfolios under management. You will be responsible for overseeing day-to-day operations, driving process improvements, managing risk and regulatory compliance, and serving as the primary liaison between operations, clients and internal stakeholders. This is a high-visibility leadership role with P&L accountability and direct oversight of a multi-disciplinary team.
The ideal candidate is a strategic financial leader with a deep understanding of revenue cycle management, financial operations, and data-driven decision-making.
Key Responsibilities
Strategic Leadership:
Build, mentor and develop a high-performing servicing team (operations, client support, cash management, reporting).
Set clear objectives, manage performance, and foster a culture of continuous improvement and accountability.
Servicing Operations & Controls:
Oversee all aspects of portfolio servicing, including payment processing, escrow and sub-servicing, default management, investor remittance and reconciliation.
Establish and monitor operational controls and SLAs to ensure quality and consistency.
Establish proactive credit policies and escalation procedures to manage high-risk accounts.
Lead cross-functional initiatives to reduce billing errors, disputes, and payment delays.
Financial Oversight
Own the servicing budget, forecast headcount and operating expenses.
Monitor P&L impact of servicing operations and drive initiatives to optimize cost structure.
Systems and Process Optimization:
Drive automation and technology improvements in revenue operations systems (ERP, CRM, billing platforms, etc.).
Ensure strong internal controls and compliance with accounting policies, tax regulations, and audit requirements.
Qualifications
Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or CPA preferred.
10+ years of progressive experience in revenue management, billing, collections, or financial operations, with at least 5 years in a senior leadership role.
Deep understanding of servicing processes for multiple asset types including TPO and loan portfolios.
Proven track record implementing servicing platforms and workflow automation tools.
Strong analytical, strategic, and communication skills with the ability to influence at the executive level.
Experience in high-growth, fast-paced environments while managing multiple priorities.
Bridge Engineer Who We Are We are seeking a skilled Bridge Engineer to join our growing team. With a strong reputation for quality... ...for all phases of bridge and structural design, including new construction, rehabilitation, and inspection support. You will work with a...
...Onsite May increase as Client needs change) Position Title: Test Engineer, Associate Clearance : Public Trust Job Overview... ...functional testing scenarios. Create test cases aligned with user stories, acceptance criteria, and Definition of Done (DoD) documented...
...lives of the people they employ and the communities they serve. Our purpose is measured by the... .... The ideal candidate has experience managing social media for a brand or agency and thrives... ...voice and engagement approach both online and in our restaurants and communities....
...characterized by entrepreneurial and scientific leadership and a participatory workforce committed to success. Position: Sr Medical Science Liaison Location: This position is field based with approximately 50% travel. Position Overview: The Sr. Medical...
...Are you retired? A 24 year Veteran Owned Courier Company is seeking retirees wanted for part-time / on-call courier deliveries from Lynchburg... ..., vans, cube-vans and 26' box trucks). No CDL is required . Drivers are paid per mile from pickup in the Lynchburg area to...