Technical Dispatcher Job at 3Fold IT, LLC, Wauwatosa, WI

dEJUYjlMaHdmeGFPS3ZzT3RBOWtST05maHc9PQ==
  • 3Fold IT, LLC
  • Wauwatosa, WI

Job Description

Technical Dispatcher Location Hybrid remote in Wauwatosa, WI :

***Applicants must live in the Greater Milwaukee Area at the time of applying***

3Fold IT is an I.T. Managed Services provider based out of Grafton, WI. We are looking to hire a Technical Dispatcher for our Tech Services team as soon as possible. This is an excellent opportunity for someone just out of school that has a customer service based mindset or a Tier 1 support person looking for a new opportunity.

The primary responsibility of this position is to answer calls from clients and log tickets. Additionally, you will be monitoring multiple ticket queues to triage and escalate tickets to the appropriate people.

The ability to learn quickly, attention to detail and customer facing professionalism are paramount to being successful in this role.

Our intent is to develop this resource into a Tier 1 or Tier 2 Support Engineer.

Requirements

  • Associates Degree or better in an Computer Science discipline or at least 1 Year of documented experience working in a help desk environment.
  • Valid Wisconsin Driver's License
  • Must pass a standard employment and criminal background checks
  • Functional knowledge of basic I.T. networking and end user computing.

This position will be full time in our office for the first 90 days minimum after which, the opportunity to work from home up to 2 days a week will be possible.

Job Type: Full-time

Pay: $48,000.00 - $68,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Wauwatosa, WI 53222: Relocate before starting work (Required)

Work Location: Hybrid remote in Wauwatosa, WI 53222

Job Tags

Full time, Work at office, Immediate start, Work from home, Relocation, Live in, Shift work, 2 days per week, Monday to Friday,

Similar Jobs

Communities United for Restorative Youth Justice (CURYJ)

Life Coach Job at Communities United for Restorative Youth Justice (CURYJ)

 ...communities of color, leveraging their lived experience to support community safety, community healing, and community building. The Life Coach at CURYJ plays a key role in supporting youth and young adults (ages 16-26) through a holistic, leadership-driven, and social... 

Martin Brower

Warehouse Order Selector Job at Martin Brower

Responsibilities: Join Our Team! We offer Performance Based Pay! Full-time - 4 Day Work Schedule Must be available for any shift...  ...and move completed orders to the loading dock area of the warehouse Accurately receive inbound products, replenish and manage inventory... 

Design Observer

Junior Industrial Designer Job at Design Observer

 ...About The Role As a Jr. Industrial Designer, you will play a crucial role in supporting the design and development of innovative products that meet both functional and aesthetic requirements. You will collaborate closely with senior designers, engineers, and production... 

American Income Life

Remote Life & Health Insurance Agent Job at American Income Life

 ...Remote Insurance Producer (U.S. Only Not Hiring in MA) Company: American Income Life Location: 100% Remote (U.S. Only) Employment Type: Full-Time (Flexible Schedule) Compensation: Commission + Weekly Bonuses + Monthly Residuals ~ Requirements / Responsibilities... 

Insight Global

UK Control Room Analyst Job at Insight Global

 ...request to ****@*****.*** learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 5+ years experience with Python in a control room setting OR ensuring...