Job Description

Job Description and Duties

Are you passionate about civil rights? Are you interested in using your skillset to advance civil rights? Would you embrace the opportunities and rewards of working for the largest civil rights agency in the country? If so, the Civil Rights Department has an exciting opportunity for you. 

Under direction of the Assistant Deputy Director of Research and Policy, the Staff Services Manager I (SSM I specialist) Limited-Term is responsible for a number of advanced assignments related to community relations, research, policy, project management, and operations. The SSM I will lead the development and coordination of public-facing resources and events to provide information to communities and other stakeholders. The SSM I will assist with research tasks, including data collection, data coding, literature reviews, and writing.  Additionally, the SSM I will develop and maintain division-wide systems and processes for project management and operations to ensure efficiency, accountability, and compliance. The incumbent proactively identifies operational challenges, proposes and implements solutions, and provides guidance to staff and contractors. Additional duties are listed below.

This position is a 12-month, limited-term position and may be extended. 

Please let us know how you heard about our position by taking this  brief survey .

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• "To" and "From" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

We review your application to determine if you meet the minimum qualifications. Please ensure to provide detailed information on your application. Resume
A resume is required and must be included in your application. Transcripts
If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If selected, you will be required to provide official transcripts at the time of hire. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found 

Personal Identifying Information
Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

To find out additional information on how to apply for a state job, please follow the link below. For example, you can locate job-specific positions or veteran preference information. If you have questions about filling out the application, please get in touch with the Human Resource Analyst. If you have questions about the position, please get in touch with the hiring manager.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/29/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Civil Rights Department

Jamie Polster

Attn: Matt Wiesenfarth

651 Bannon Street

Sacramento , CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Civil Rights Department

Jamie Polster

Matt Wiesenfarth

651 Bannon Street

Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  • A Statement of Qualifications (SOQ) is required and must be submitted with your application. Application packets received without an SOQ will not be considered. The SOQ serves as a documentation of a candidate’s ability to present information clearly and concisely in writing. Your SOQ should be single spaced, in 12-point Arial font, and no more than 2 pages in length overall.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

There are many benefits to joining our team!We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Medical Benefits, including  ,  , and insurance
• Deferred Compensation options: 
• (Vacation/Sick or Annual Leave)
• Paid Holidays
• (College Saving Account)
• School Loan forgiveness under the federal 

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:

Human Resources Contact:
Matthew Wiesenfarth
(916) 205-2605
matt.wiesenfarth@calcivilrights.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(213) 723-6024
brenda.valle-balderrama@calcivilrights.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Statement of Qualifications (SOQ) Staff Services Manager I (Specialist)

• A Statement of Qualifications (SOQ) is required and must be submitted with your application. Application packets received without an SOQ will not be considered. The SOQ serves as a documentation of a candidate’s ability to present information clearly and concisely in writing. Please write a response to each of the statements below. Your SOQ should be single spaced, in 12-point Arial font, and no more than 2 pages in length overall.

1. Describe your education, training, and experience related to coordinating events for the public, including how you managed logistics and balanced stakeholder needs. Please provide specific examples and outcomes achieved.
2. Describe your education, training, and experience related to developing written educational resources for the public, such as briefs, toolkits, fact sheets, or reports. If applicable, describe your experience developing resources that translated complex information into clear, actionable content for general audiences.
3. Describe your education, training, and experience related to social science research, including conducting literature reviews and research tasks, such as collecting data, coding data, analyzing data, and/or summarizing findings.
   
4. Describe your education, training, and experience related to project management and operations, including managing multiple deadlines and stakeholders. Provide examples of systems, tools, and/or processes you have implemented to increase efficiency and organization with respect to operations or project management.
   

Job Tags

Full time, For contractors, Work at office, Remote work, Flexible hours,

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