Service Advisor Job at Al Serra Auto Plaza, Grand Blanc, MI

dUJiZi9yaCtkQkdJTGZBQXZnaHJSK1ZmaHc9PQ==
  • Al Serra Auto Plaza
  • Grand Blanc, MI

Job Description

Al Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 61 dealerships, 86 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee) Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to create remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do. Bring your talent to the Al Serra Auto Plaza! Our opportunities for personal and professional growth and development are outstanding. Responsibilities

  • Greeting customers and directing them to an available technician
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
  • Answering customer questions about service outcomes and consulting with technicians when necessary
  • Informing customers about potential cost savings and warranty protections
  • Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in
  • Overseeing and managing the service center’s scheduling and workflow
  • Informing customers of changes in service or when their vehicle is ready to be picked up
Qualifications
  • Values – integrity, drive, team player
  • Ability to learn and follow body shop process
  • Ability to learn and utilize diagnostic tools and special equipment
  • Possesses ASE (level 2 or above) or State Technician Certification(s)
  • Body Shop experience with import or domestic brands and automotive service-related operations
  • Experience in dealership systems
Benefits
  • Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan
  • 401K and Roth IRA - with both matching and retirement contributions by Al Serra Auto Plaza
  • Vacation time, generally ranging from one week up to three weeks per year based on time of employment
  • Life Insurance
  • Disability - both Short Term and Long Term
  • Employee discounts on New and Used vehicles
  • Flex Spending Available

Job Tags

Full time, Temporary work,

Similar Jobs

Carolina Facial Plastics

Facial Plastic Surgeon Job at Carolina Facial Plastics

 ...Carolina Facial Plastics Charlotte, NC Partnership Opportunity Available Carolina Facial Plastics is a premier, physician-led facial plastic surgery practice located in Charlotte, North Carolina. We are seeking a board-certified or board-eligible facial... 

Tipton Health

Travel Nurse - Labor and Delivery Job at Tipton Health

We are seeking a dedicated Travel Nurse specializing in Labor and Delivery in Carrollton, TX. Responsibilities include providing compassionate care to expectant mothers, assisting during labor and delivery, monitoring fetal and maternal health, and ensuring patient... 

Miami University

Assistant Football Coach Job at Miami University

 ...Job Title Assistant Football Coach Department Football Operations Worker Type Regular Pay Type Salary Position Salary Minimum $80,000 Position Salary Maximum $190,000 Salary will be commensurate with the level of the position, education, and experience... 

Ingham Intermediate School District

Football Linebacker Coach 2026 Job at Ingham Intermediate School District

 ...WAVERLY COMMUNITY SCHOOLS Position Announcement Job Title: Football Linebacker Coach 2026 Location: Waverly High School Start Date: January 2026 Salary Range/ Level: Per WEA Schedule B Terms of Employment Season Date... 

Blue Star Partners LLC

Leadership & Development Coach Job at Blue Star Partners LLC

 ...Job Title: Leadership & Development Coach Location: Remote (Preferred: Fort Collins or Denver Metro Area) Contract Duration: 10/2025 10/2026 Pay Rate: $160$170/hour Employment Type: W-2 or 1099 Position Summary: We are looking for a...