Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Salesforce Administrator is an established performer that works to support the implementation, optimization, and maintenance of CRM systems (Salesforce) to empower our sales teams and drive business growth. This role will collaborate closely with Sales leadership, IT teams, and external vendors to ensure the successful deployment and utilization of sales technology tools and platforms.

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Please note that we will NOT provide relocation assistance (Candidates are expected to relocate on own 3 weeks from time of offer acceptance)
• Employees are required to report in office 5 days a week / 7834 CF Hawn Freeway | Dallas, Texas 75217 (NO NEGOTIATION)
• This is a direct hire role; We are NOT open to employing through contractor or agency

Duties and Responsibilities of the Position:

• Assist in the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms.
• Lead the design, development, and deployment of advanced Salesforce automations (Flows, complex validation rules, custom objects, etc.).
• Lead mandatory platform upgrades.
• Lead system upgrades and Salesforce release testing.
• Responsible for CRM administrative functions including, but not limited to customer support, user management, data management, flows, reports, and dashboards.
• Collaborate with IT teams and vendors to ensure the successful deployment and integration of sales technology tools.
• Analyze sales data to identify trends, patterns, and insights that can inform sales strategy and decision-making.
• Work with IT teams and vendors to optimize the configuration and customization of sales technology solutions.
• Identify opportunities to streamline and automate sales processes through the use of technology.
• Collaborate with cross-functional teams to implement process improvements and automation initiatives.
• Work on projects and assignments as part of a large work team.
• Perform accurate analyses, conduct research, and draw meaningful conclusions about potential job/work-area impacts.
• Effectively apply functional, process, and procedural or technical knowledge to address business challenges.
• Perform other duties as needed.

Required Experience and Education:

• Bachelor’s degree in a related field.
• 3-6 years’ relevant experience OR equivalent combination of education and experience.
• Required Salesforce Administrator Certification (ADM-201)
• Experience in Sales & Service Cloud required.
• Experience in Experience Cloud or Commerce Cloud preferred. 

Competencies:

• Strong Data Management Skills (Data Loader, SOQL, queries, data modeling)
• Strong knowledge in Lightning Experience, Flows and Advanced Automation.
• Strong understanding of Salesforce security model, roles, profiles, permission sets, and sharing rules.
• Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
• Highly analytical.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products, and Salesforce.

Other Pertinent Job Information:

• The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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