Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation.
Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments.
Integrate Git version control and maintain release integrity through proper change management.
Collaborate with developers and analysts to plan and execute release schedules.
Implement and document Change and Configuration Management standards and procedures.
Ensure compliance with security and audit requirements in all deployment activities.
Create and manage Salesforce system changes, configurations, and enhancements.
Modify Salesforce functionality to improve usability and efficiency.
Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules.
Grant, remove, and maintain user licenses while minimizing disruption to users.
Communicate system updates and enhancements to business users.
Monitor system usage, mentor users, and promote adoption of new features.
Continuously identify and implement improvements to enhance the end-user experience.
Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities.
Maintain data quality standards across all Salesforce objects.
Manage OwnBackup data backup, recovery, and data seeding processes.
Monitor exception logs and resolve integration and synchronization errors.
Create and maintain dashboards, reports, and report folders to support business needs.
Document processes, data flows, configuration changes, and release activities.
Develop and maintain training materials and process documentation for system users.
4 years of experience as a Salesforce System Administrator.
4 years of experience as a Copado Administrator.
1 year of experience with OwnBackup data backup and recovery.
1 year of experience with OwnBackup data seeding.
1 year of experience with Change and Configuration Management concepts and procedures.
1 year of experience using Salesforce utilities such as Workbench and Data Loader.
4 years of experience in Copado DevOps operations.
Salesforce Administrator Certification (ADM-201).
Copado Certified Administrator or Copado Certified Consultant certification.
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