Sales & Customer Success Specialist Job at Headhunter Insider, New Castle, PA

c3g3Wi9MMTZmaE9MS1BBR3RnbGxRdU5maEE9PQ==
  • Headhunter Insider
  • New Castle, PA

Job Description

Sales & Customer Success Specialist

Do you thrive on solving problems, building strong customer relationships, and driving profitable growth? We’re searching for a proactive and customer-focused professional who can deliver exceptional service while uncovering opportunities to win more business. In this role, you’ll be the trusted voice for key accounts — ensuring their needs are met, issues are resolved, and every interaction reflects our commitment to excellence.

What You’ll Do

  • Be the go-to resource for customers — responding to inquiries, tracking order progress, and providing expert product guidance.

  • Recommend materials and specifications to ensure each customer gets the right solution for their unique application.

  • Handle customer concerns with confidence, including managing non-conforming material situations.

  • Calculate pricing across product grades and make adjustments within approved guidelines to support sales success.

  • Partner closely with Operations, Production Planning, and Accounting to keep orders moving and customers satisfied.

  • Determine and adjust transportation methods to optimize delivery performance.

  • Engage in occasional onsite customer visits to strengthen relationships and support ongoing business.

  • Jump in to assist your teammates and ensure coverage whenever needed.

  • Follow established policies and maintain a strong focus on workplace safety.

  • Show up ready to contribute — teamwork and reliable attendance are a must.

  • Take on additional responsibilities as the business evolves.

What You Bring

  • Bachelor’s degree in Business, Engineering, Science, or related field preferred — equivalent industrial or sales experience will be considered.

  • Strong communication skills — you’re confident interacting with customers and skilled at crafting clear, concise messages.

  • Prior experience in industrial sales, marketing, or quoting is a strong plus.

  • A natural curiosity and desire to learn the technical side of our products.

  • A mindset geared toward collaboration, results, and continuous improvement.

If you love turning challenges into opportunities and supporting customers every step of the way, this role offers the chance to make a measurable impact — and grow along the journey.

Job Tags

Temporary work, Shift work, Weekend work,

Similar Jobs

Gordon Food Service

Warehouse Order Selector Job at Gordon Food Service

 ...Distribution Center Address: 10901 38th St., Kenosha WI Pay: $22.95/hour (Including Shift Premium) Plus, earn two pay...  ...speed and efficiency Work Schedule Sunday - Thursday work week, with Friday and Saturdays off Starting between 5:30 and 6:30PM... 

Parkridge East Hospital

New Graduate Nurse Residency RN Job at Parkridge East Hospital

New Graduate Nurse Residency RN Location Chattanooga, TN : Introduction Do you want to join an organization that invests in you?...  ...Residency Program is a year-long program designed to give you hands-on experience to help establish valuable clinical and critical thinking... 

Prime Staffing

Travel Operating Room Registered Nurse - $2,766 per week Job at Prime Staffing

 ...Prime Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Albuquerque, New Mexico. Job Description & Requirements ~ Specialty: OR - Operating Room ~ Discipline: RN ~ Start Date: 02/02/2026~ Duration: 13 weeks ~48 hours... 

Indiana Health Care Association

Travel Nurse - Labor and Delivery Job at Indiana Health Care Association

Seeking a dedicated Travel Nurse for Labor and Delivery in Fishers, IN. Enjoy a competitive salary of $8,848/month and comprehensive benefits. Provide expert nursing care to laboring mothers and newborns in a dynamic hospital setting. Monitor fetal and maternal... 

WakeMed Health & Hospitals

Ambulatory Care Nurse I Job at WakeMed Health & Hospitals

Overview:The Ambulatory Care Nurse (ACN) is a Registered Nurse responsible for providing nursing care management services to the assigned...  ...:Registered Nurse RequiredEducation:Diploma Nursing Or Associate's Degree Nursing RequiredExperience:No Experience Required Required