About Us
We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise.
Role Overview
As a Payroll and Customer Support Representative , you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when required. This role requires expertise in U.S. payroll operations and the ability to communicate effectively with our clients.
Key Responsibilities
Requirements
✅ CPP or SHRM certification (required)
✅ 5+ years of experience in U.S. payroll operations or support
✅ In-depth knowledge of U.S. payroll tax regulations (federal, state, local)
✅ Excellent English communication skills (written and verbal)
✅ Strong troubleshooting and documentation abilities
✅ Availability to work standard U.S. business hours , with some flexibility
Preferred Qualifications
What We Offer
✔ Competitive salary
✔ Remote work flexibility
✔ Comprehensive training on our platform and processes
✔ Supportive global team environment
✔ Long-term career growth in payroll and HR technology
Apply Today — Join our mission to simplify payroll, tax, and compliance for organizations across the U.S.
...Are you outgoing, goal-driven, and excited to grow your career in sales? Were looking for motivated individuals to join our team as Direct Sales Associates. In this role, youll represent well-known brands inside retail environments, connect with customers, and help drive...
Overview: Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse... ...youplan for the future.Responsibilities:The Registered Nurse in Home Health provides and directs provisions of nursing care...
...Required Qualifications ~ Bachelors degree in business, economics, statistics, mathematics, actuarial science, public health, health informatics, healthcare administration, finance , or related field, or equivalent experience ~4+ years of experience working with...
...living skills training, and crisis interventions to chronically homeless individuals in residential and community settings. About the... ...which may include meeting individuals at local homeless shelters, in places not meant for habitation such as the woods or street...
...Description We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Atlanta team. This... ...Strong attention to detail and organizational skills Basic computer proficiency and ability to learn internal systems quickly...