The IT Support Specialist provides first-line technical support to bank employees across 9 branches and 4 offices. This role assists with hardware, software, networking, and core banking system support while ensuring compliance with bank security and regulatory requirements. This is an entry-level position designed for individuals interested in developing a career in information technology within the banking industry.
ESSENTIAL FUNCTIONS
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
Preferred Skills (Not Required)
POSITION SPECIFIC COMPETENCIES:
PHYSICAL REQUIREMENTS
Must be capable of operating all types of office equipment.
EQUIPMENT USED
Computer, telephone, fax machine, scanner, copier, printer
SUPERVISORY REQUIREMENTS: None
WORKING CONDITIONS
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
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