Job Description

Inside Sales Agent - Part Time (20 Hours Per Week)

The ideal candidate will be consistent, patient, methodical, poised, persistent, and have an aggressive yet tactful personality. This is a 20 hour per week position.

The Inside Sales Associate position involves following up with e-lead and phone inquiries from potential clients who show interest in selling or buying a home, or both. They will make live appointments from customers calling or emailing into our office.

Lead coordination will require not only an administrative mind, but also a sales orientation and have training or extensive prior experience in sales, preferably including communication through email, text, and over the phone. Experience with CRM, IDX and MLS software, and general business software is preferred. 

The Inside Sales Associate (ISA) is the first point of contact for our team. A strong ISA will take stewardship of our leads and actively work to maximize their effectiveness at converting them into an appointment in a high-performance environment. They must be disciplined about their time and task focused to successfully complete their work. We expect our team members to grow and learn month-over-month. Hours worked may vary between 20-25  hours per week in order to meet goals.

Regular Work Activities

• Records, sources, assigns, and tracks leads
• Manages cultivation of leads from acquisition to conversion
• First point of contact in handling customer inquiries
• Follow up with leads
• Computer input
• Hand off leads for appointments to listing and buyer specialists

Key Skills

• Strong written and verbal communication skills
• Proficient with contact management software, CRM experience preferred
• Good organizational abilities
• Change advocate
• Highly adaptable
• Goal-oriented
• Calm under pressure
• Follow-up
• Data entry
• Research

Compensation

• Hourly plus bonus

Job Requirements

• High school graduate
• Bachelor’s degree preferred
• One to three years’ customer service and/or management experience
• Ability to work evenings and weekends

Shift Availability:

• Part Time - 20 Hours per Week

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