About the RoleChinavasion's concept of E-Payment is to regard it as a specialized arm of Customer Support.We favour good customer relations as the most important, which is the main reason why we do not regard E-Payment as under Accounting/Financial, despite the correlation with sales reconciliation, accounts-receivable and book keeping.Chinavasion E-Payment delivers superior value to the customer via good communication skills, and also technological understanding of payment processes. Our systematic/logic-driven approach to internal work processes means that we are internally efficient and pass on the professionalism to the customer's experience.Chinavasion's customer support is 100% in English with customers from every country in the world, mainly North America and Europe. Customers communicate by email and live chat, with some phone support for key customers.The role is based 100% in our office in Shenzhen. The role may involve overseas travel to visit outsource providers.As a privately owned company, with around 100 staff worldwide, we offer a friendly, modern working culture. In the closely connected global team, we place an emphasis on finding new ways to solve problems via internet technologies, cooperation via online communications, and efficient systematization.
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