Job Title: Chief Nursing Officer Department: Clinical / Administration Reports To: Chief Executive Officer FLSA Status: Exempt Date: 11/20/2023 Position Summary The Chief Nursing Officer is responsible for the direction of nursing and other services as assigned. As a member of the Everiz Management LLC senior team, this position carries ultimate authority and responsibility for planning, organizing, implementing and evaluating nursing/patient care programs, performance improvement activities, infection control initiatives and hospital-wide planning and regulatory compliance activities. Essential Duties & Responsibilities * Directs nursing services in all areas/departments where nursing care is provided. * Participates with members of governing board, medical staff, administrative team and hospital management in Strategic Planning. * Established philosophy and develops/implements the organization’s plans for providing nursing care to those patients requiring nursing care. * Assures collaboration among the clinical and support departments to meet patient care needs; establishes formal mechanisms for interdepartmental communication. * Participates in community-based groups/activities as a representative of hospital administration; participates with community and nursing leaders in decision-making and support of innovative nursing practice. * Keeps abreast of relevant issues that impact patient care and communicates to members of the administrative team. * Provides a liaison between the medical staff and clinical departments; promotes environment of collaboration with medical staff and hospital clinical departments to provide for the needs of patients. * Serves as a member on medical staff committees. * Participates with other administrative team members in promoting physician and employee satisfaction; initiates corrective actions as needed. * Takes administrative call. Participates in assuming administrative responsibilities of facility in absence of CEO. * Provides leadership to nursing and clinical departments to ensure compliance with licensing, regulatory and accrediting agencies. * Assures that the practice of nursing is consistent with the State of Texas, Nurse Practice Act and in accordance with governmental regulatory agencies. * Develops/approves organization-wide patient care programs, policies and procedures that describe how patient’s nursing care needs or patient populations receiving nursing care are assessed, evaluated and met; involves pertinent individuals/departments; obtains medical staff input/approvals as needed; assures that policies reflect the institution’s policies; medical staff bylaws and governing board decisions. * Assures that assigned departments are in compliance with hospital policies including, but not limited to: * Infection Control Standards for Standard and Special Precautions, Employee Health Standards and others as they apply to assigned departments * Safety and Disaster Preparedness Standards * Improvement Performance * Collaborates with the governing body, management, medical staff and clinical staff in planning, promoting and conducting hospital-wide performance assessment and improvement; reports findings to appropriate hospital, medical and governing board committees; establishes the nursing plan for performance improvement. * Seeks opportunities to incorporate the ethical dimensions of nursing practice, health policy and organizational behavior in the strategic planning and decision-making processes; acts as an advocate for the patients, nursing/clinical staff, of medical staff as appropriate with faced with ethical questions and assists with mechanism to assure resolution. * Assures that patient care needs in assigned departments are assessed, evaluated and met; utilizes quality reporting, patient satisfaction data and feedback from medical staff to assess areas for improvement. * Promotes interdisciplinary collaboration in assessing and planning for patient care needs. Communicating progress toward goals and providing for patient’s continuing care needs. * Collaborates with medical staff, Risk/Quality Dept. and other clinical departments to establish appropriate utilization of hospital resources to meet patient care needs. * Problem-solves with medical staff and appropriate departments when quality of care issues arise. * Establishes standards and expectations for patient satisfaction; communicates results of PSMS reports; initiates action plan for improvements as needed. * Collaborates with leadership to ensure hospital compliance with corporate and regulatory standards. * Responsible for the development and implementation of budgets for assigned units/departments. * Participates with Administrative Team in determination of allocation of funds for patient care needs. * Evaluates compliance, identifies variance trends and initiates corrective action as needed. * Participates in evaluation of cost-effectiveness of assigned patient care services/departments and economic value-added proposed new services. * Collaborates with Materials Manager to assure quality patient care supplies and equipment are utilized within Hospital contract guidelines; communicates unsatisfactory vendor performance and seeks corrective actions. * Establishes the functions and qualifications for nursing positions. * Develops staffing plans which assure cost-effective utilization of resources to meet patient care needs based on clinical assessment, utilizing date from performance improvement activities, patient satisfaction information, financial data, staff input and physician input. * Monitors and recommends changes in salary ranges to remain competitive in the community; defines which positions are needed in assigned patient care departments/areas. * Supports innovation in nursing practice both from clinical and managerial perspectives. * Assures staff competency as reported to the governing board; reviews and approves all competency-based job descriptions on an annual basis. * Participates in developing, implementing and evaluating programs to promote the recruitment, retention, development and continuing education of nursing staff members and other disciplines that impacts patient care. * Serves as coach and mentor for nursing leadership staff, facilitates professional developments; fosters atmosphere of learning and innovations; develops nursing management skills. * Perform other duties as assigned * Demonstrate knowledge of and adhere to regulations and policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials * Participate in performance improvement activities as necessary * Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations. * Demonstrate effective interpersonal skills * Treat all patients, visitors, and staff members fairly and with respect * Utilize effective communication methods and skills * Explain all procedures, treatments, and care while remaining aware of language barriers * Able to perform care in non-judgmental manner and recognize discrepancies between patient and personal beliefs * Ensure personal appearance is business casual and professional at all times * Responsible for wearing identification badge at all times which must be visible and above the waistline * Attend all required meetings and in-service education * Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments * Compliance with attendance standards * Demonstrate flexibility when changes in assignments are necessary Qualifications
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